Case Study
Client Hastings Hotels
Service Hospitality Virtual Tours
Sector Hospitality

Elevating Hospitality: Hastings Hotels's Virtual Guest Experience

How luxury 360° virtual tours increased bookings and enhanced guest experience for Hastings Hotels

Hastings Hotels Virtual Tour

Project Overview

Hastings Hotels collaborated with 360spaces to showcase their luxury hotel properties through immersive virtual experiences. This comprehensive digital solution allows potential guests to explore rooms, amenities, and facilities in stunning detail before making their booking decision.

The virtual tours capture the elegance and unique character of each Hastings Hotels property, from historic charm to modern luxury, providing an authentic preview that builds excitement and confidence in their booking choice.

The Challenge

In the competitive hospitality market, Hastings Hotels needed to differentiate their properties and reduce booking uncertainty. Traditional photos couldn't convey the true atmosphere, scale, and luxury feel of their venues.

They required a solution that would showcase their properties' unique selling points, reduce booking anxiety, and ultimately increase direct reservations while decreasing reliance on third-party booking platforms.

Our Solution

We developed immersive virtual experiences that showcase Hastings Hotels's hospitality excellence:

  • Room-by-room virtual tours with multiple accommodation options
  • Interactive exploration of dining venues and leisure facilities
  • Integration with booking systems for seamless reservations
  • Mobile-responsive design for travel planning on any device
  • Multi-language support for international guests
The virtual tours have transformed how guests discover our properties. They arrive already excited about their stay, having explored our facilities and amenities in detail beforehand.
Emma Thompson Marketing Director, Hastings Hotels

Results

180%
Increase in Direct Bookings
45%
Longer Average Stay Duration
92%
Guest Satisfaction Score
Hastings Hotels Additional View

Guests can explore luxury accommodations and hotel amenities through our immersive virtual experience, building confidence in their booking decision.

Ready to Elevate Your Guest Experience?

Discover how 360° virtual tours can showcase your hospitality offerings and increase direct bookings through immersive experiences.

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